Privacy Policy

Your name, email and postal address, as well as any additional information you provide us when you place an order, when you save your information with us or when you participate in a promotion or survey will be collected by the Site.  In addition we maintain a record of your product interests and purchases to help us enhance your shopping experience.  We utilize “cookies” to help recognize you as a repeat visitor and to track traffic patterns on our site.  We use this information to improve the user-friendliness and functionality of our site. www.LESFRIDAY.co.uk  will not rent or sell your name or personal information.

Email marketing: With your permission, we may send you emails about our store, products and other updates.

 

www.LESFRIDAY.co.uk  reserves the right to update this privacy policy at any time without prior notice.

TERMS & CONDITIONS

These terms and conditions regulate the business relationship between you and us. By using www.LESFRIDAY.co.uk , or by buying from us, you confirm to agree with them.

 

OVERVIEW

This website is operated by Les Friday. Throughout the site, the terms “we”, “us” and “our” refer to Les Friday. Les Friday offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms and Conditions. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms and Conditions. You can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on WIX.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

1. Online Store Terms

By agreeing to these Terms and Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

3. Accuracy, Completeness and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

4. Modifications of the Service and Prices

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

5. Modifications of the Service and Prices

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

7. Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

8. Third Party Links

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

9. User Comments, Feedback and Submissions

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms and Conditions.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Please refer to our Privacy Policy.

11. Errors, Inaccuracies and Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

12. Prohibited uses

In addition to other prohibitions as set forth in the Terms and Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

13. Disclaimer of Warranties

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Les Friday, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

14. Idemnification

You agree to indemnify, defend and hold harmless Les Friday and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms and Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

15. Severability

In the event that any provision of these Terms and Conditions is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms and Conditions, such determination shall not affect the validity and enforceability of any other remaining provisions.

16. Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms and Conditions are effective unless and until terminated by either you or us. You may terminate these Terms and Conditions at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms and Conditions, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

17. Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms and Conditions). 

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

18. Changes of Terms of Service

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

19. Contact Information

Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.

ORDER PROCESS

Browse through the site using the button SHOP until you find the item you wish to purchase.

From the product page select the size / color /quantity you’d like.  Click ‘Add To Cart.’

You can continue shopping by adding more items to your cart.  Click ‘Check Out’ to continue on to the checkout process.

Once you’ve added all the items you wish to purchase to your cart, you can begin the checkout process.

Items are only held for you once you’ve placed an order.  Adding an item to your cart does not guarantee that you will be able to purchase it at a later time. 

Once you’ve approved and submitted your order in checkout, your credit card or Paypal account will be charged.  An email will be sent to the email address you provided on your order form. 

You can cancel your order or make changes by emailing us at info@lesfriday.co.uk. Changes or cancellation can only be made if your request is answered before your order is processed. Depending on demand, we may or may not be able to make your requested change. Once your order is processed or shipped, no changes can be made.

 

PRE ORDER

 

For items listed as pre order, please expect delivery within the delivery date window stated on the product description. For more information on your pre order, please inquire at info@lesfriday.co.uk

 

PRICING POLICY

Prices shown on the Site are in GBP.  All prices are inclusive of VAT at the applicable rate. Tax rate is indicated in ‘Cart’ icon.

Product prices are set at the beginning of each season. These prices are subject to change if the items are subject to markdowns at any time during the selling period.

If you are a customer whose credit/debit card is not denominated in Pounds, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.

 

PAYMENT                      

 

We accept Visa, Visa Electron, American Express, MasterCard, Maestro, Direct Debit and Solo cards. Payment can also be made by PayPal.

All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorise payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order.                                        

The customer must pay the full price of his order before we will send any part of it.

We take reasonable care to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

       

TAXES & DUTIES

 

Orders that are designated for shipment to countries outside UK and EU may be subject to local taxes, customs, duties and fees levied by the destination country (‘’Import Fees’’). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees. If you refuse a shipment from Les Friday, you are responsible for the original purchase and shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Les Friday.

 

DELIVERY

COVID-19 Update: Please note that DHL is experiencing slight delays at the moment and shipping times may vary from 7-10 working days.

LES FRIDAY ships from London, United Kingdom. UK order are shipped with DPD ( 1-3 days delivery service) and the rest of the countries are shipped via DHL Express Service. We do not ship to multiple addresses per order. Orders are processed Monday through Friday excluding holidays. All orders will usually ship the next business day, unless stated otherwise in the product description field. Shipping times may vary due to availability of merchandise. Orders are not delivered on the weekends or public holidays. 

We offer free delivery on orders starting from £250, both local and international.

 

DHL

DHL serves customers in over 220 countries and territories.

We do not cover taxes or duty on International shipments outside E.U which are levied once a shipment reaches your country. Customs policies vary widely from country to country therefore we cannot predict what they will be. Please contact your local customs office for further information.

 

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

 

If you received the wrong item or if the item is defective, please read our Return Policy.  Please include your Merchandise Return Form with the return.

Les Friday is not responsible for lost and/or stolen packages. Any items that are not signed for with direct signature will be shipped back to Les Friday. All fees to ship the package back to the customer will be covered by the customer. Once your item has been shipped you will receive a confirmation email with tracking info. Allow 1 day for tracking info to update.

RETURN POLICY

If you would like to return or exchange an item purchased on www.lesfriday.co.uk, please send us a request for a Merchandise Return Form to info@lesfriday.co.uk  within 14 days for UK and 21 days for International, of delivery date stating the reason for return. All returns must be shipped back to us within 7 days of request approval.

Please include your Merchandise Return Form inside the parcel.

All articles being returned from the same order must be returned at the same time in one single shipment. Enclose the completed Merchandise Return Form with the items. Be sure to keep a copy of the receipt for your records.

By exchanging the item please indicate on your Merchandise Return Form the desired model/color or size.

Once we receive the item, we will refund your payment. Please allow up to 10 business days for processing. Initial shipping charges cannot be refunded.

-Items should be returned unused, not have been altered or washed with all designer garment tags still attached including our ‘’DO NOT REMOVE ‘’ hang tag. Returns that are damaged or soiled may not be accepted and a refund refused.

-Belts, removable trims and any designer notions, where provided, such as extra buttons, studs, pins etc. should be included with your return.

 

*Sale items however are considered final sale and are unable to be returned for a refund or credit.

EXCHANGES

Whilst we are constantly striving to improve, we currently do not offer direct exchanges. If you are looking for a different size, colour, or style- please place a new order. Please follow our returns procedure on how to return an item(s) you no longer want. 

INTERNATIONAL RETURN

We do not provide shipping labels for international returns or exchanges returning back to Les Friday. International customers interested in a return for a refund must cover return shipping costs. For more information on making an international return please email info@lesfriday.co.uk

DEFECTIVE ITEMS

If an item is received damaged or defective, please contact customer service immediately at info@lesfriday.co.uk

REQUEST A RETURN 

We offer returns for a refund in the original form of payment. To return an item please follow the steps below to create a return authorization.

1. Email us at info@lesfriday.co.uk to request your Return Merchandise Form

2. Enter your invoice number as a subject and state the reason for return.

3. Let us know what exactly you would like to return/exchange in your email.

4. Once you hear back from us with the approval and Return Merchandise form, fill it out, date and sign. Include it in your package along with original receipt.

5. Take it to a post office nearby or a shipping office of your choice and make sure to keep a copy of documents and shipping receipt.

6. We will process your return once it is received and evaluated at our warehouse.

Please email all policy questions or comments to info@lesfriday.co.uk

COPYRIGHT

All content included on this site, such as images, arrangement and general design (collectively, the “Content”) are owned or licensed by the LES FRDIAY, the respective artist or the artist’s heirs.

 

You are authorized to view or download a single copy of the Content solely for your personal, educational, non-commercial use provided you retain all proprietary notices contained in the Content. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Content.

 

Reproduction of the Content except as specifically provided in this paragraph is prohibited without the express written authorization of LES FRIDAY or the copyright owner. Any publication or commercial use of the Content is strictly prohibited. The compilation of all content on this site is the exclusive property of LES FRIDAY and protected by international copyright laws.
 

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© 2019 by Les Friday